Policies & T&Cs
Terms & Conditions
1. Introduction
Welcome to ASADOR (ZACHS FOODS LIMITED). By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions.
2. Company Information
ASADOR (ZACHS FOODS LIMITED) is located at 1 Victoria House, Haddington Road, Dublin 4, Ireland. Contact: reception@asador.ie, Website: asador.ie
3. Use of the Website
Users must employ the site lawfully and cannot infringe others' rights. Prohibited activities include fraudulent use, unauthorized access attempts, uploading malicious code, and reproducing content without permission.
4. Reservations and Bookings
Bookings made through this website or any third-party booking platform are subject to availability. The restaurant reserves rights to refuse or cancel reservations, amend times, request card details, and apply fees as communicated.
5. Gift Vouchers
Gift vouchers are non-refundable (unless legally required), cannot be exchanged for cash, may have expiry dates, and lost or stolen vouchers may not be replaced.
6. Menus and Pricing
All menus, pricing and availability displayed on the website are subject to change without notice. The establishment corrects pricing errors as needed.
7. Food Allergies and Dietary Requirements
Customers must inform staff of allergies or dietary needs. We cannot guarantee that dishes are completely free from allergens due to shared preparation and cooking areas.
8. Third-Party Links
The restaurant bears no responsibility for third-party website content, policies, or practices.
9. Limitation of Liability
To the fullest extent permitted by law, ASADOR shall not be liable for indirect losses, data loss, website interruptions, or reliance on content, except where Irish law prohibits exclusion.
Refund Policy
1. Restaurant Services
The establishment aims for quality service; issues should be reported to staff immediately for resolution.
2. Booking Deposits
Deposits may be refundable if cancelled within communicated timeframes; late cancellations or no-shows may forfeit deposits. Group bookings have separate terms.
3. Gift Vouchers
Vouchers are generally non-refundable and non-redeemable for cash unless legally required.
4. Online Purchases
Refund requests go to reception@asador.ie. Approved refunds will be processed using the original payment method where possible.
5. Incorrect Charges
Customers should contact the restaurant with booking reference, receipts, and issue details for investigation and timely response.
6. Contact
For refund queries: reception@asador.ie, asador.ie
Privacy Policy
1. Introduction
ASADOR respects your privacy and is committed to protecting your personal data. This policy explains our information collection and usage practices.
2. Information We Collect
Collected data includes names, emails, phone numbers, booking details, payment information, IP addresses, browser data, and website usage analytics via cookies.
3. How We Use Your Information
Information manages bookings, processes payments, responds to inquiries, improves services, sends confirmations and marketing (with consent), and complies with legal obligations.
4. Legal Basis for Processing
Processing relies on contractual necessity, legitimate business interests, legal obligations, and user consent under GDPR.
5. Sharing Your Information
Personal data is not sold. Information may be shared with reservation systems, payment processors, hosting providers, analytics services, and IT support — all processing data securely.
6. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
7. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. Types include essential, analytics, functional, and marketing cookies; users control preferences via browser settings.
8. Data Security
Reasonable technical and organizational protections guard against unauthorized access, disclosure, or misuse.
9. Contact Us
For privacy inquiries: ASADOR, 1 Victoria House, Haddington Road, Dublin 4, Ireland; reception@asador.ie; asador.ie